1- Carton number and product description must match, in case of any discrepancy, the customer is responsible for the fine.
2- Avoid placing any food load.
3- Take pictures of the contents of the cartons before packing and also after the final packing and send them.
4- If there is a problem with your cargo, ASADI's guarantee is up to the declared amount of the cargo value.
5- The way of packing the goods is very important. If the goods are not properly packed, in case of any problem, the customer is responsible and the company has no responsibility for this matter.
6- Content restrictions: Be cautious that the content of your packages complies with the relevant regulations of the origin and destination countries. Some prohibited items include hazardous materials, explosive substances, flammable materials, perishable food items, narcotics, alcoholic beverages, etc.
7- Accurate contact information: Providing correct and precise contact information on the declaration form is mandatory to enable contact with you in case of any issues or clarifications.
8- Accurate package information: You need to provide accurate information about the size, weight, and contents of your packages. In some cases, written declarations such as commercial invoices and bills may be required.